Does Jackery Sell A Replacement Battery For Its Jackery Explorer Power Stations?
Jackery does not sell replacement batteries for its power stations.
If you are having a problem with a battery not being able to hold a charge, you need to check if you still have active warranty on the product.
How long is Jackery’s warranty?
Jackery offers a 24 month warranty. The date that matters is the date on the receipt when you purchased the product.
What can I do to extend the life of the battery in my Jackery Explorer power station?
To get the most lifecycles out of the battery, you should try to not discharge it below 20%.
You’re not going to permanently damage the battery if you go below 20% once, but over time it will decrease the total capacity.
If possible, try to keep the battery between 20-80% at all times and only charge it to 100% once a month if used daily.
Don’t feel so limited that you don’t use the battery to its full capacity if you need to, it’s not worth worrying that much.
When you’re not going to be using the battery for a couple of weeks or months, you need to keep it plugged in though.
You should also never try to charge the battery in freezing temperatures.
Is it impossible to change the battery in a Jackery myself?
It is not impossible, but not recommended since it requires a lot of knowledge and skill. I can not guide you to how it’s done because I haven’t done it myself.
Do any power station brands offer replacement batteries?
It’s very uncommon.
You can replace the batteries in the old Goal Zero Yeti power stations that don’t use lithium batteries, and I have written an article about that here.
What’s more common is that companies sell external batteries that connect to the power station.
Can I connect an external battery instead of replacing the built-in one?
This is not possible with the current Jackery power station lineup.
Goal Zero and EcoFlow offers external battery (tanks) that will extend the battery capacity, but Jackery doesn’t.
For example, the EcoFlow River Pro (click to view on Amazon) connected to the River Pro Extra battery (click to view on Amazon) will have twice the capacity of the power station on its own.
Goal Zero sells similar solutions meant for backup use in homes, it’s called the Yeti Tank Expansion Kit (click to view on Amazon) and requires the Yeti Link Expansion Module (click to view on Amazon) to be installed on a compatible Goal Zero Yeti power station.
If I use a Jackery SolarSaga panel, can I power my devices directly off of the panel instead of the Explorer?
If the solar panel is connected to the power station, it will charge the built-in battery which will then provide electricity to the output ports.
The panel can not directly power devices plugged into the power station.
You can, however, plug USB devices directly into the solar panel and charge devices directly from the electricity produced by the solar panel.
Do Jackery solar panels have a built-in battery?
No, to charge devices with the help of the solar panels you need to either plug your devices into the solar panel while the panel is in sunshine, or connect it to a battery like the Jackery Explorer power stations to store the electricity for later use.